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1. NDMC SCL: Where Need-based Innovations Roll
    Signing of Twin City Agreement with Leuven City in presence of Hon'ble PM

    One of the lighthouses of Smart Cities, NDMC is taking smart footsteps to create a smarter cosmopolitan. With A++ credit rating, it stands tall as the ong the lighthouse cities, which are the first batch of 20 cities of the Smart City mission.

    NDMC Smart City Limited is an NDMC owned SPV, established on 28th July, 2016, and is vested with an authorized capital of INR 500 crores, and INR 250 crores of Paid up Capital. It has been strategically utilizing the capital  different effective measures to justify the smart city ranking that it bears, in fact to enhance its smart steps towards creating a sustainable society. Its initiatives are can be classified into three broad categories: smart governance, Resource Conservation measures, and development of Smart Physical and Social Infrastructure. Here’s a comprehensive look at their initiatives, and let’s start with smart governance.

    SMART GOVERNANCE > Some key highlights

  • Launch of 311 App
  • Designated toll free number
  • Centrally control
  • Collaboration with MTNL
  • Mobile-Governance

    NDMC launched “NDMC 311 App”, two years back in March, with an aim to provide real- time services to its users or residents; and register online GPS based real-time complaints to be mapped for immediate response. Impact: 99.5% grievances are addressed within time.

    Most of the civic services are available through mobile phones. There is mobile-based monitoring of core municipal functions, online building plan approval, yellow fever vaccination appointment, applying for and obtaining birth & death certificates, OPD registration, e-waste disposal, traffic and parking. A toll free No. 1533 has been designated for citizens wishing to approach NDMC for various issues.

    NDMC is now 100% cashless transaction enabled, to the extent that even challans for various regulatory functions are issued through mobile e-challaning.

    SMART GOVERNANCE > Some key highlights

  • 100% cashless transactions
  • Smart employees
  • Tree Plantation in NDMC with Hon'ble Vice President of India, Shri Venkaiah Naidu
    Plantation drive by NDMC

    Unified Command & Control Centre: NDMC has embarked into development of world class Command and Control Centre i.e. a nerve centre for all of its activities so that each and every activity - be it electricity, water, CCTV, complain, etc. will be brought to this state of the art centre and will be controlled. The bids are opened and under evaluation and would be awarded soon.

    Smart Optical Connectivity

    NDMC SCL along with MTNL is setting up high speed Fibre to Home (FTTH) and Wi-Fi in Connaught Place and its adjoining arteries using high speed fibre backbone of MTNL, which is likely to start on 1 st June, 2018.

    Smart Employees

    NDMC has delegated employees in Beijing, Seoul, Tokyo, Singapore and Belgium for gaining first-hand experience of smart solutions. There are 700 field functionaries of supervisory level equipped with Smart Phones, Smart Cards, Mechanised Tools, have recognition of prior learning for field functionaries and well-trained in the use of digital technology for supervision and field inspections. All Muster roll employees have been covered for life insurance and accidental insurance under PMJJBY/ PMJSY.

    Now, coming to utilizing and conserving resources is of utmost importance to make a sustainable headway to the future. Let’s learn how NDMC has delved into this.

    RESOURCE CONSERVATION - Some key highlights:

  • Harnessing Solar Energy through solar panels, solar roads, solar BQS, solar tree and poles
  • Electric vehicles for public commutation
  • Decentralized Sewerage Treatment plants to treat sewerage at its origin
  • Water ATMs
  • Bio-Methanation at an NDMC run hostel
  •  Solar Initiatives

  • Solar BQS: Now one is an amazing initiative, which is not just sustainable, but also enhances safety of the peopl (including non-passengers). NDMC is the first municipality in India to develop Solar Bus Queue shelters made of solar panels sandwiched between tempered glass sheets, with roof and sides that are transparent solar panels. They light up the structure at night. It is done in collaboration with SAIL and CEL. Two such BQS are completed and four more are being developed at Shanti Path.
  • Solar Power: NDMC generates 3.1 MW energy through solar panels set on all the buildings and a further of 5.4 MW (on 71 buildings) is connected to its grid through net-metering system.
  • Solar Road: NDMC has developed a pilot Solar Road (200 sqm Patch) in its own Headquarters, generating 14.08kw.
  • Solar Tree: In collaboration with SAIL, NDMC has developed a Solar Tree generating 1.26 KW. This tree is equipped with charging stations and interactive panels. One such tree is completed and installed at Connaught Place. Five more are being developed.
  • Solar Light Poles: NDMC has installed 95 innovatively designated light poles at various round-abouts, where the body of the light pole itself acts as solar panel, which are sleek poles having upper half covered with solar panels and a small circular LED light at the top.
  • Inauguration of NDMC Smart City Ltd with CEO NDMC Smart City Ltd. Ms. Juhi Mukherjee
    Discussion on NDMC development issues

    Electric Vehicles and Public Charging Stations

    We all have travelled in the electric cars (popularly known as battery rickshaw) for a shorter distance like 2-3 kilometres at a nominal charge. It saves the city from pollution to a greater extent as we need not take an auto rickshaw for that. NDMC has ordered for the procurement of 80 Electric Vehicles from EESL. Of which 32 are already delivered. Charging infrastructure is in place for captive charging for such electric vehicles with 28 AC chargers catering to 74 vehicles at a time, and 9 DC chargers. Further, 10 public charging stations are being installed.

    Decentralised Sewerage Treatment Plants

    11 de-centralized Sewerage Treatment Plants with capacity of 3.1 MLD have been developed under PPP model to treat sewerage de-centrally near its point of generation to make NDMC area more sustainable and utilize the treated water for horticulture purpose total water treated. Further, MoU signed with NEERI for 12 Phytorid based STPs and one such STP is installed in Girls’ school at Gole Market, New Delhi.

    Water ATMs

    Water is life. Be it any season, we need water to quench the thirst, though more in summers. In this process, the waste generation, especially of plastic products like glasses, and bottles, increases. To reduce plastic usage and the resulting pollution NDMC has taken up a sensible step. 37 Water ATMs for drinking water have been installed at public places to reduce use of ecologically unsustainable plastic bottles for providing affordable and pure potable water. These are very popular in market areas.

    Bio Methanation

    One bio methanation plant with a capacity of 500kg per day has been developed and is functioning at the Working Women’s Hostel, Laxmibai Nagar. It converts waste generated from nearby commercial areas into fuel.


  • Smart Electricity Poles & Power Grid
  • LED screens, Digital Display, Façade Lighting
  • Integrates MSW Management
  • E-hospital
  • Smart PTUs
  • Public Gyms
  • Sensor-based parking
  • Happiness Areas
  • Kill development in solar and health             
  • Rain Water Harvesting
  • Unique Addressing in its properties
  • NDMC has carried out an extensive research and has done an extensive work in this segment. For the better understanding of the work, all the implementations have been divided into two segments here: 1) Smart Physical Infrastructure and 2) Smart Social Infrastructure.


    Smart Power Grid

    In an initiative under the IPDS Scheme of Government of India, NDMC aims for better energy efficiency through Smart Electricity Grid, one of the ambitious projects of NDMC. It contains the following three parts:

    a. Strengthening of 11 kVA Grid: Rs. 185 Cr project, work of which has been awarded to L&T on 29.03.2018, and which is likely to be completed within 2 years

    b. Smart Metering Project has been given to EESL, a PSU of the Ministry of Power, to develop smart meter with mobile app facility for offering various services to the citizens as well as easing up the maintenance and billing of the consumers.

    c. Strengthening of Cable Infrastructure: With project cost of around Rs. 40 Cr, the bids have been called in which 3 eligible bids received and the work is likely to be awarded in May 2018 

    Smart Water Systems

    Water Management is another area and the tender for first part for provisioning of House Service Connection, Smart Meters, SCADA, Water quality sensors, and Central Control Centre with creation of DMAs has been floated with last date for bidding as 11 th June, 2018. It is envisaged that with the implementation of this project, the pinpointing of leakage, theft, management of NRW would become easy through analytics.

    Smart Roads

    31 kms of roads are being converted to Smart Roads with features such as Warm LED street lights, 3D Zebra crossings, public operated pelican crossings, Smart Poles having CCTV, Wifi, Environmental sensors, Smart Parking, Digital Interactive Information Panels and touchscreens, and Kiosks providing services. A consultant has been appointed. Work is being awarded for the first Smart Road. Plans for 2 other roads finalised and estimates being


    Smart Parking

    NDMC awarded work for Sensor-based-Smart Parking Phase I to identify occupancy of each parking slots, with features like LED Screens to display parking availability, Mobile App for parking availability and pre booking, Web Portal for parking availability & pre booking, Auto Pay stations for payments, Camera’s for security, Command & control Centre for online monitoring and Smart Cranes for enforcement, which is being commissioned shortly. NDMC has floated e-tender for Sensor-based-Smart Parking for rest of NDMC area.

    Digital Interactive Panels

    NDMC has awarded work under PPP model for 50 Digital LED Interactive Information panels for providing information to citizens, with features like Mobile charging point, free wi-fi. The work is under progress and likely to be completed by end of June, 2018.

    Digital Information Panels

    NDMC has awarded work under PPP model for 55 Digital LED Information panels for providing information to citizens and advertisement to improve the aesthetic and hygiene in CP corridors by covering the corners, with features like Mobile charging point, free wi-fi, information display for 20% of time. 30 nos. of screens have been installed in Connaught Place and rest under progress and likely to be completed by end of May, 2018.

    Facade Lighting at front facet of Palika Kendra, NDMC Headquarter Building

    NDMC Headquarters Building front facade has been covered with high quality LED display of 1257 sq. mtrs in three parts, which is visible from 2-3 kms distance.

    Giant LED screens at Market Places

    Three 20'x10' giant LED screens have been built at Connaught Place (two of them) and Khan Market (one as of now) for disseminating social information as well as for running advertisements. Non motorised vehicles

    NDMC has awarded work for Public Bike Sharing under PPP model for minimum 500 bikes at 50 dock stations with central control centre, interactive panels at stations. The work is likely to be launched in first week of June, 2018 and will be completed by July, 2018.

    Rose Garden Shanti Path
    Naresh Play Cricket

    Skill Development

    NDMC has developed Pradhan Mantri Kaushal Kendra at Mandir Marg offering courses in health and solar energy with a capacity of 5000 students. 2000 students have been passed out and 500 have got job and the placement of rest are going on.

    Rain Water Harvesting (RWH)

    NDMC has installed 98 modular type RWH in Chanakya Puri, Gole Market, Laxmi Bai Nagar,Kidwai Nagar area. These are modular, robust, load bearing and easy to install.Unique Addressing in NDMC area NDMC has awarded the work for provisioning of Unique Addressing to properties in its area,which will enable it to manage and maintain the records of these properties and their duesmore effectively and scientifically.

    Whew! There is a lot happening at NDMC SCL. As is evident, NDMC has been persistently working on it unwavering commitments towards creating a better and smarter city.

    Undoubtedly, the underlying force here is a thick blend of strategically thought-through and worked out solutions that are not just eco-friendly, but also contribute to the social welfare while addressing some of the core problems. What makes NDMC’s recipe for a smart city? In case you’re still wondering, then you must know, it is: People-Centric Approach + R&D + Out-of-the-box solutions + Stanch Dedication Looks like something good is cooking!

2. Safeguarding the Borders

    It wasn’t that long when a historic constitution amendment bill was passed to settle the then 41-year-stretched Indo-Bangladesh border issues. The government had appointed A.K. Mangotra, IAS officer of Manipur-Tripura cadre, as the Secretary, to head the Department of Border Management, Ministry of Home Affairs. The department looks after different aspects of the Border and Disaster Management in India. India has a varied geographical identity. 7,000 kilometers of the country’s borders have different geographical existence and features ranging from snow-clad Himalayan terrains to desserts, and oceans. Each geography has its own pros and cons, and certainly throw some amount of challenges. These challenges are unique, varied, not encountered elsewhere. In such a scenario, the involvement of an experienced officer who knows the in and out story of the borders, is imperative.

    Not to forget, a whole range of natural and man-made disasters occur in India, on a daily basis, which necessitates the emergence and implementation of initiatives that can reduce the risks of disasters and its aftermath, while building resilience, which top the list of national priority. This agenda will be worked out under the supervision of Mangotra. The Hon’ble Supreme Court has now appointed Mangotra as the Chairman of the Indo-Bangladesh Border Committee, after his retirement. His rich experience in this segment will account for resolving various allied issues.

    And, the recent developments also show that a lot of constructive action is being carried out to protect the border areas. The BJP-led government has brought into action, India’s first ever Comprehensive Integrated Border Management System (CIBMS) along the riverine stretch that borders Bangladesh in Assam. It is based on a Smart Fence concept (have an addition of electronic systems to the barbed wire to detect movement along the border), which is initiated and implemented by BSF, meant for sealing the susceptible gaps lying on the borders on India, shared with Pakistan and Bangladesh. Smart fencing work in Assam is being led by Modi government, and is very different from the barbed fencing (securing of the border with physical fences that obstruct infiltration) and CIBMS (using sensors to detect any form of movement in the water, on the land surface and in the air, to tackle issues that a physical border security system may have due to the geographical reason like in case of Dhubri, where fencing can’t be erected). Earlier, this was done by using reconnaissance in the riverine area by the BSF forces, so to protect the areas. The Government of India, in association with the BSF has kick-started border securing process through CIBMS in the Eastern region of the country, and will soon launch it, along the borders of Pakistan.

    However, among all the hullaballoo about the border security and its disaster management, three issues yet prevail between India and Bangladesh, which may affect the bi-lateral ties. They are: Teesta water issues, Rohingya refugees, and National registration of citizens being conducted in Assam.